This is helpful resource found on Skype about the most common questions asked about HRS:

This is an HourlyRevShare (HRS) update. Please also share this Article of HRS Questions and Answers with any HRS members who have any of these questions or concerns.

HRS VA Skype Auto Reply

As we are helping so many like yourself on Skype … we have set up this auto reply. Please DO leave us your questions and needs and we will get to them as soon as we can … we ARE watching this Skype to Support you.

Here is a list of the answers to the most common questions which may assist you and your people with HRS. Please be sure to read the FAQ page on the website for most all your questions.

Q: How do I change my password?
A: Log in, go to Edit Profile to change your password.

Q: Why can’t I edit my profile?
A: Yes. You go to edit profile and enter your PIN number to change information, such as password and email. Go to Support Help Desk here.

Q: How do I contact Support?
A: You can click the HRS CHAT button on the TOP LEFT side of the Home page of the HRS website. Or go to Support Help Desk here.

Q: How do I receive HRS emails or Newsletter?
A: First make sure to “whitelist” HRS email address in your contact list? >> noreply @ hourlyrevshare.net Then, check your spam folder. If you are NOT using Gmail, please submit asupport ticket to category Gmail updates, supply HRS with a Gmail address that has had 2 step verification applied and your account profile will be updated.

Q: How do I purchase adpacks?
A: Log in and scroll down to the bottom of the dashboard (log in page) and
view the tutorial.

Q: How do I make a withdrawal?
A: http://www.hourlyrevshare.info/withdrawals.html

Q: Do you have tutorials and FAQ page?
A: Yes…

HRS Video Tutorials click here.
FAQ’s click here
RSS Feed click here.

Q: How can I join an HRS Skype Group chat room?
A: Send a request via the CHAT button on the HRS Home page.

Q: Can I Change My Sponsor?
A: Please Contact us and we will consider changing your Sponsor upon request.This will be done entirely at the discretion of the Admin. It is not possible to reallocate referral commissions paid to an incorrect Sponsor to the new Sponsor.

Please ensure your Sponsor’s USERNAME is correctly displayed at the bottom of the Registration Form, before you complete the registration process. If you are unsure, please check with your Sponsor for their correct link and username.

Join An HRS Skype Room

One open chat HRS Room per person ONLY is allowed. We will send you the link to a News room (no chat – cant post) room when you add Moni’s Skype
VA as a contact as part of the welcome message. If you would like to join an HRS Skype room or get Updates on Skype privately (vs in a group chat room), just add as a Skype contact Moni’s Skype VA here.

Non-english Language HRS Skype Rooms

If you or your HRS people need a non-English Skype Room in their language you van ask Moni’s Skype VA here. We now have Italian, Spanish, Portegues, Polish and Russian. If you want others, find some one to be trainer as a Skype Monderator in your language and contact Moni’s Skype VA.

HRS withdrawel Update

HRS Accounts re: 4/9/13 not paid

April 9 payments have been completed. If yours has not been paid, please read below and also see the Newsletter of April 20 for details that might apply to your account. Here is the Newsletter link for your convenience in case you have not received the Newsletter in your email inbox.

HRS withdrawal for 9th APRIL REFUNDED?

If you are one of the members unlucky enough to have had your 9th April withdrawal refunded to your Rebates balance, this might help you to understand.

Some members copy/pasted their payprocessor ID in to the cashout processor field on signup, including blank spaces or mistakenly hit spacebar.When we added the first security patch it loaded the erroneous data input on signup. Once we applied the second patch during the week after the 9th, all space errors etc are fixed automatically.

So from next withdrawal starting 16th, affected accounts will be accurate. Any members that were previously paid even though their data was incorrect may now find that their payout of the 9th has been refunded to their rebates balance. Analie is also refunding those payouts that were requesteddespite the 1 HRS transaction per member limit we announced in the newsletter just before the 9th. Some members requested up to 6 payouts on the 9th, so cannot expect that all of those will be paid. If you have already received one payout for the 9th but have pendings still, expect those to be refunded to your Rebates wallet.

“How come I have been paid all other requests if my data was incorrect, with blank space etc?”

Because Analie in her kindness manually paid you after removing the space. Now the script has done it for her, but some of you have had 9th refunded because there just wasn’t time to do that.

WHAT YOU CAN DO:

Login to your back office and view your Profile. Check to see if the payment processor ID’s are filled out correctly. You will not be able to detect spaces or that sort of thing,
and that’s fine. The system has taken care of that. What you need to double check is that you have the appropriate type of information. For example, if you have an email address
in the STP field, that is not correct. What you need there is the username you type when you are logging into your STP account. Here are the instructions for getting your username updated – click here.

For Perfect Money, you need to have your account number, and for EgoPay it is an email address. Make sure you’ve listed the one that is associated with your EgoPay account.

If you find that any of these items need to be corrected, please submit a new ticket and choose the category Update Payment Processor, so that we can fix that for you as soon as possible.

If your details appear to be correct, then nothing more is required and you should be okay for next withdrawals. Remember Tuesday is withdrawel day, requests can only be placed on Tuesdays server time.

Thank you for your patience in allowing us time to respond to you from Skype. And Thanks you for reading this Article Update for HRS.